Terms and Privacy Policy

 

Users who use the Services offered by CASA FÁZERES declare to know and accept these general terms of contract. Owner of the FAZER CASE and its Services: 

Home Art SACRA FANCES LDA 
Rua Barreiros de Baixo 158 
4510-502 Fânzeres, Gondomar 
Portugal

N.I.F./VAT number: PT506341640
Realised social capital: 10,000. €
Gondomar Commercial Register Conservatory 
E-mail address of the person responsible: geral@casafanzeres.pt 

Complaint Book.  Decree-Law No 371/2007 – It amends Decree-Law No. 156/2005 of 15 September (first amendment), establishing the obligation to make the complaint book available in all establishments where goods are supplied and services are provided to consumers. It is republished with the current wording.

Access Complaints Book: https://bookreclamacoes.pt/Start/

INFORMATION ON THE FANCER CASE
HOUSE FANSERES is an e-commerce site dedicated entirely to the world religious. In order to make the purchase process clear and transparent, the service provides special attention to product discretion, always accompanied by detailed photographs and  exhaustive descriptions (price, measures, etc.). Payment services adopted by CASA FÁZERES comply with the highest safety standards and the delivery of products place in the shortest time.

Introduction 
This document constitutes a legal agreement between you, as a User, and company that manages the CASA FANSERES and governs its use of the site and, in any case, the use of the services provided. "Legal agreement" means the terms of that agreement once Accepted by the User, they are binding on the User. For the sake of simplicity, "User", "you", "your" and similar terms, either in singular as in plural, refer to you, the User. "We", "our" and similar terms They refer to the company that owns and manages the FANSEOUS HOUSE. "WHERE FANSE" refers to  This site. "Contract" refers to this document as amended  on a periodic basis. The Contract is concluded in the Portuguese language. Other definitions may be found in the "Definitions" section at the end of this Agreement.

Agreement Acceptance 
In order to be able to use the FANSEOUS CASE you must read carefully and accept the Agreement. Its use implies full acceptance of the contract. If you do not wish to accept this document, refrain from using CASA FANSERES.

 

Purchase Conditions

 

Purchase process
Each order sent constitutes the items selected at the time of purchase. Orders are subject to the availability and discretionary acceptance of the Responsible.

The User must select the products and complete the check-out after having carefully checked the information contained in the order summary. The order is made upon confirmation of the order and is subject to payment of the price, taxes and shipping costs (if applicable) and payment indicated in the Order Summary form.

Order Processing Receipt does not constitute acceptance of the Order. The conclusion of the contract takes place at the time of sending the Confirmation of the Order by the Responsible to the email address provided by the User. The Responsible reserves the right not to confirm an order, communicating to the User within 5 working days of the entry of the order, to the email address associated with your purchase, in the eventual unavailability of one or more of the products purchased. In this case, you will refund the price and shipping costs incurred by the User.

Delivery Deadlines
Given the specific nature of the articles, Casa Fânzeres undertakes to dispatch orders within 90 (ninety) days of confirmation of payment, unless the parties agree specifically. In the case of custom sculptures or custom sculptures, the production and shipping deadlines may be higher, always being communicated to the customer before the end of the purchase.

Order cancellation
You may cancel the order within 24 hours of confirmation by communicating your intention for the contact details indicated in this document. The FANCER CASE shall refund any amount received within 4 working days of receipt of the request. In the event that the order has been processed and the goods have been delivered, the User may use the refund procedure provided for in the following sections of this document.

Payment arrangements
CASA FANZERES uses third-party instruments for the processing of payments and does not come into contact in any form with payment data – such as those relating to the credit card – provided. Any unused User payment management costs will be charged to the User.

Product availability
Prices, descriptions or availability of exposed products are subject to change without notice. CASA FANZERES will do its best to present the characteristics of the products with the greatest possible degree of detail corresponding to the product viewed by the User. However, the images and colors of the products offered for sale at CASA FÁZERES may differ from the real ones due to numerous factors such as, for example, the User terminal monitor, photographic filters, etc. Therefore, you acknowledge and accept that such minor differences are not a defect in product compliance.

Implementation of the Order
The Order is executed in the terms specified on the page of each article and in the Order Confirmation email, subject to the availability of the ordered product. The Responsible shall not answer for any damages suffered by the User due to delays in Delivery that do not depend on foreseeable circumstances by the parties at the time of dispatch of the Confirmation of Order.

Delivery
The deliveries are made during the normal working hours at the address indicated by the User and in accordance with the modalities specified in the order summary. At the time of delivery, the User must check the content, specifying any anomalies in the delivery form. If the order is not cleared by the User, within the time limit set by the carrier, the products will be returned to the Responsible. If the delivery takes place outside national borders, CASA FANZERES shall not refund the shipping costs or any customs charges where applicable. The Responsible person will not answer for errors in delivery due to inaccuracies or incompleteness in filling in the purchase order by the User, for damages possibly suffered by the Products after delivery to the carrier or for delays in delivery attributable to the latter. More information on delivery arrangements can be found in the section on delivery arrangements.

Additional Insurance – Shipping
In all shipments to CASA FÁZERES takes the initiative to automatically add an insurance that guarantees customer reimbursement if there is any problem with shipping. In order for the insurance to be activated, you must follow the following standards imposed by carriers:- Open the order in front of the delivery courier;
– If you find that something is not correct or damaged you must not accept the order;
– Take photos and record damage and send to geral@casafanzeres.pt ;
– After receiving your photos, CASA FÁZERES is responsible for immediately activating the insurance and proceeding with the entire process of returning and returning the order.

Failure to comply with the above standards will cancel the possibility of activation of the insurance contracted to the carrier.

CASA FANZERES undertakes to establish partnerships with professional transport companies, and to pack all articles with rigor. We hire additional insurance to ensure that your order is safeguarded for some transport problem, as this process goes through several people and various warehouses.

Right to reimbursement
All orders made at CASA FÁZERES are approved by the User prior to completion of the work. Photos with quality of the selected items are provided in your order as soon as they are completed by our artists. Sending your order is only processed after your prior approval by observing the photos sent.

Repayment of the goods is accepted only in the following two situations:

1. If the goods received do not match the photographs previously approved by the User, CASA FÁZERES has a team responsible for examining your request for reimbursement.
2. In case the merchandise gets damaged. In this situation, the User must inform the courier responsible for the delivery of the goods, and immediately request the return of the goods.

The order shall be refunded using the same means of payment used by the User for the initial transaction within 5/10 days, unless the User has expressly agreed otherwise.

In any case, you will not incur any cost as a result of such reimbursement. The refund may be suspended until the goods are received or until the User demonstrates that he has returned the goods.

The User shall return the goods and deliver them to the Responsible Person without undue delay and, in any case, within 14 days of the day on which he has communicated the non-compliance of this contract. The deadline is respected if the User returns the goods before the 14-day period expires. The costs of returning the goods will be the responsibility of the Responsible Person in the modalities and within the limits indicated above by the User. The User is solely responsible for reducing the value of the goods resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Limitations to the right of reimbursement
The returned products may not have been damaged or used in a manner other than that strictly necessary to establish their nature, characteristics and functioning. The deformation of objects by the User implies the deduction of the reduction in the value of the restoration resulting from damage or use. Reimbursement is excluded when the decrease in value is total. The right of reimbursement is in any case excluded from the clearly manufactured custom goods.

Customs Taxes and Taxes
Orders sent to countries outside the U.E., or with customs and tax policies other than general EU countries, may be subject to taxes, customs duties and charges levied in the country of destination (import charges). The recipient of an international order may be subject to import charges at the time that order arrives in your country. The recipient may bear additional customs clearance charges. THE FANSERIES CASE does not control those charges, nor does it manage to make an estimate, nor does it have any control over the order as soon as it is received by the Customs Office of the country of destination, and its possible clearance is the responsibility of the recipient even if carried out by the carrier.

If the order includes custom or custom carved items, refusal to pay fees and taxes related to customs clearance by the recipient of an international order automatically leads to abandonment for further destruction. In this situation it is considered that the goods were not delivered on the responsibility of the recipient and since there is no return of the goods, no return of the amount paid for the order or any other amount that the recipient wishes to charge.

Service Reseller
Users are not allowed to reproduce, duplicate, copy, sell, resell or exploit any part of the FANZER CASE and its Services without prior written permission from the Responsible Person, guaranteed directly or through a specific resale program.

Content provided by third parties 
The Responsible does not carry out any prior control of the contents or links provided by Third parties shown in the FAZER CASE. The Responsible is not responsible for such content Nor for its accessibility.

Guarantee of Compliance and Post-Sales Assistance
All goods marketed by Casa Fânzeres shall enjoy the legal guarantee of compliance of 2 (two) years, in accordance with the legislation in force.
Custom parts or parts made under customer specifications are not covered by the right of free resolution, except in case of proven manufacturing defect. We offer after-sales assistance for maintenance or repair of sculptures, always on a previous budget.

Alternative Dispute Resolution (RAL)
In the event of a dispute, the consumer may appeal to the Consumer Conflict Arbitration Centre:
Port consumption and Arbitration Information Center (CICAP)
Address: Rua Damião de Góis, 31, Loja 6, 4050-225 Porto, Portugal
Tel: +351 225 508 349
Email: cicap@cicap.pt
Website: www.cicap.pt

 

Terms of Use

 

Unauthorised use 
The Service shall be used in accordance with the provisions of these Terms. Users may not: 

• perform reverse engineering, decompile, disassemble, modify or create jobs derivatives based on, or any part of, the FANZER CASE;
• bypass the computer systems used by CASA FÁZERES or its licensed to protect content accessible through it; 
• copy, store, modify, modify, prepare derivative works or change by any of the contents provided by CASA FÁZERES;
• use any robot, search application and/or site recovery, or any other device, process or automatic means to access, recover, scrapping or indexing any part of CASA FÁZERES or its contents; 
• rent, license or sublicense to CASA FÁZERES;
• defame, offend, harass, implement threatening practices, threaten or violate otherwise the rights of third parties;
• disclose or publish illegal, obscene, illegitimate, defamatory or inadequate;
• unlawfully appropriate the account used with another User;
• register or use the Service to address Users to promote, sell or advertise, in any form, products or services of any kind through CASA FANZERES;
• use the FANSE CASE in any other improper way that violates the Terms.

 

Privacy Policy

 

The Data Processing Officer of this website is the company Home Art SACRA LDA FANZERS.

The company provides in accordance with Articles 12 and 13 of the new EU Regulation  2016/679 (commonly called "RGPD"), and Legislative Decree 101/2018, this notice describes the methods of processing personal data of users who consult this website accessible by electronic means from the address: 
https://www.casafanzeres.pt (or in any case corresponding to the home page of website).
This information is provided for the website in question and not for any other websites which can be consulted by the user through links present therein.

Purposes of data processing
User Data is collected to allow the controller to provide  its services, as well as for the following purposes: social applications, interaction with networks social and external platforms, advertising, statistics, address management and mail e-mail, business affiliation, RSS feed management, contact the user, payments, infrastructure monitoring, viewing platform content external and content comments.

Type of data processed
After consultation of this website and/or voluntary registration thereof, the relevant personal data  will be treated. To that end, the Data controller shall inform the data subject that personal data provided will be processed in accordance with the provisions of the GDPR and the Code revised Privacy, and refer to:
(i) navigational data;
(ii) Personal data not falling within special categories of personal data, as listed in Article 9 GDPR (identification and contact details, payment data, IP address, purchases);
(iii) data falling into special categories of personal data, according to  listed in art. 9 GDPR (data also indirectly related to beliefs) Religious, purchase of "religious articles", "liturgical accessories", "special occasions";

Legal basis 
Treatment shall be carried out on the basis of the legal conditions laid down in Article 6 GDPR, for the purposes inherent to the relationship established with the controller, therefore, its  legal basis for the type of data referred to in point (i) above, as required  in Article 13(c) (c) GDPR is justified by the reasons why the relationship with the  Responsible for the treatment is established and, in this case, in relation to navigation in this  Website and/or user filling in the relative contact form and the information or relative services requested and therefore on a legal basis: 1) consent of the data subject (art. 6(1)(a) GDPR) (marketing, profile, purchase); 2) execution of the contract (Article 6(1)(b) GDPR) (purchasing); 3) comply with a legal obligation to which the controller is subject (art. 6(1)(c) GDPR (e.g. invoicing); 4) the legitimate interest of the person responsible (Article 6(1)(f) GDPR) (soft-spam and/or defence in court).

Method of treatment 
Data will be processed on paper and/or electronically by people specifically authorised for this purpose; it is also specified that no treatment is carried out on the basis of in automated decision-making processes. Data provision is optional; however, no providing them may make it impossible to execute the service. Some data from navigation (on this point see our cookie policy) are, on the other hand, automatically purchased by the system. The processing of the data provided to the Responsible by data processing will include: management, organization, use, storage, creation of  database, processing across the EU and outside the EU (countries covered by  (i) the implementation of statistics,  who initiatives will be developed – subjects who will be appointed as responsible  Article 28 GDPR, co-responsible or self-employed personal data shall be communicated to them. Treatment will also include reporting of future initiatives and the sending of promotional material. It should also be noted that treatment of data related to web services offered by the website hosted by a company located in Portugal/Europe/EU, whose name will be communicated on a reasoned request, It is only done by authorised employees and third parties in the case of maintenance operations....or by our operator.

Spontaneous Applications.  
In relation to the data you provide or send us directly in your curriculum vitae (only CV), we would like to inform you that, as Head by data processing, we will use the data indicated in the form or CV that we sent to check the correspondence with the ideal candidate we may be looking for. We would also like to specify that, pursuant to Article 111a of Legislative Decree No. 101/2018 for this type of treatment, the information referred to in Article 13 GDPR shall beorned in the first contact after the CV is sent, otherwise the data will be erased as soon as it is clear that no contact will be made without sending any other  information. However, if you provide partial or incorrect data, it may be impossible for us evaluate it for the job requested and cancel as above referred to.

Rights of data subjects  
The Data Processing Officer also informs that the rights of rectification in accordance with Article 16 GDPR, the right to be forgotten in accordance with Article 17 GDPR, right to restriction of treatment pursuant to Article 18 GDPR and the right of access  the personal data provided and all relevant information as listed in article 15 GDPR, are guaranteed. Holders are also entitled to:

1. Ask the data controller for access to and rectification or deletion of personal data or restriction of the processing which concerns you or opposes your treatment;
2. data portability pursuant to Article 20 GDPR;
3. Where treatment is based on Article 6(1)(a) or Article 9(2)(a) to withdraw the consent at any time without prejudice to the legality of treatment based on consent given before withdrawal;
4. claim a supervisory authority;

To exercise the rights listed above or for more information, just send a  e-mail to the following email: geral@casafanzeres.pt indicating on the subject: "exercise of rights under the GDPR" and inserting in the body of the email the right that wish to exercise, as well as your name, surname and email address where you wish to receive a response from the controller. Since the controller have treated what was received, will send a recognition within the indicated terms Article 12 GDPR.

The controller in specific situations shall adopt notices of information specifics accompanied by the relevant consents to be given in order to enable the data are processed; in addition, the controller warns you that if you want to continue to process personal data for a different purpose than the one for which they were collected before such further treatment will provide the person concerned with information on this different purpose and any other relevant information, collecting, in the specific case, consent.

Retention of your data  
Personal data shall be kept for as long as necessary to pursue the purposes for  which were acquired. The data retention period depends on the purposes for  which are treated and therefore may vary, i.e. over the period during which the  person concerned is a customer and subsequently for 5 years unless a explicit consent to prolong data retention. Functional personal data for the fulfilment of civil and fiscal obligations will also be retained at a date  later, in accordance with the conservation periods provided for by the Regulations applicable and for the possible defence of the person responsible in court.

Cookies
A cookie is a small text file that is deposited by a website on hard drive  the user device and thus uniquely identifies the user's browser. The  Cookies do not harm the computer and do not contain viruses. Cookies have the function of  rationalize web traffic analysis or signaling when a specific website is visited and allow web applications to send information to individual users. Only the user may decide to delete cookies manually from your device or send them to you.automatically delete them when closing the installed browser. For more information, visit our Cookie policy. 

Sending newsletters and marketing
During the data retention period, the data controller reserves the right to submit soft marketing offers as a legal basis for processing, or to be the controller. recipient of non-soft marketing marketing communications if the consent.

Copyright
All the content of this website is protected by the legal provisions on copyright and intellectual property rights. Reproduction in any form, even partial, is prohibited. The controller does not, however, grant a right copyright, patents or any other intellectual property rights.

Liability
The controller accepts no responsibility for visitors the website with regard to the content of what is published (exactness and completeness of  information provided) or the use that third parties may make of such information. The material and the information on the website is subject without prior notice to changes or updates by part of the controller.

Application of legislation
The Data Processing Officer regularly updates this notice and its compliance with the Privacy Policy in general, adapting it to the new provisions issued. If you have any questions or concerns relating to this policy, Privacy, you can contact us at any time by writing to: geral@casafanzeres.pt 

Claims
We will respond to users who send formal written questions and/or complaints to address geral@casafanzeres.pt to better investigate the reported problem. We undertake to cooperate with the competent authorities to resolve any complaints about the processing of personal data that are not resolved directly between the Responsible for treatment and individuals.

Consent for data processing
I declare that I have received, read and understood the above information and therefore I authorize the processing of my personal data under the above terms:

• (a) for marketing purposes

– consent 
– does not consent

• (b) sale of articles listed in the sections: religious articles, liturgy accessories, occasions special

– consent 
– does not consent

Consent is required for the purchase of these articles