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Terms and Privacy Policy

 

Users who use the Services offered by CASA FÂNZERES declare that they know and  accept these general contract conditions. Owner of CASA FÂNZERES and its Services: 

HOUSE OF SACRED ART FANS LDA 
158 Barreiros Street 
4510-502 Fanzeres, Gondomar 
Portugal 

NIF/VAT number: PT506341640
Paid-up share capital: €10,000.00
Commercial Registry Office of Gondomar 
Responsible person's email address: geral@casafanzeres.pt 

Information about CASA FÂNZERES
CASA FÂNZERES is an e-commerce website dedicated entirely to the world religious. In order to make the purchasing process clear and transparent, the service provides special attention to the discretion of the products, always accompanied by detailed photographs and  exhaustive descriptions (price, measurements, etc.). Payment services adopted by CASA FÂNZERES comply with the highest safety standards and the delivery of products has place in the shortest space of time. 

Introduction 
This document constitutes a legal agreement between you, as the User, and company that manages CASA FÂNZERES and governs your use of the website and, in any case, the use of the services provided. “Legal Agreement” means the terms of that agreement, once accepted by the User, are binding on the latter. For the sake of simplicity, “User”, “you”, “your” and similar terms, whether in singular or plural, refer to you, the User. “We”, “our” and similar terms refer to the company that owns and manages CASA FÂNZERES. “CASA FÂNZERES” refers to the  this website. “Agreement” means this document, as amended  on a periodic basis. The Contract is concluded in the Portuguese language. Other definitions may be found in the “Definitions” section at the end of this Agreement. 

Acceptance of Contract 
In order to use CASA FÂNZERES you must carefully read and accept the Contract. Its use implies full acceptance of the contract. If you do not wish to accept this document, you must refrain from using CASA FÂNZERES. 

 

Purchase Conditions

 

Purchasing process
Each order sent constitutes the items selected at the time of purchase. Orders are subject to availability and discretionary acceptance by the Controller.

The User must select the products and complete the checkout, after having carefully checked the information contained in the order summary. The order is placed upon confirmation of the order and is subject to payment of the price, taxes and shipping costs (if applicable) and payment indicated in the Order Summary form.

Receipt of Order processing does not constitute acceptance of the Order. The contract is concluded when the Controller sends the Order Confirmation to the email address provided by the User. The Controller reserves the right not to confirm an order, notifying the User, within 5 working days from the placement of the order, at the email address associated with the purchase, in the event of unavailability of one or more of the products purchased. In this case, the Controller will reimburse the price and shipping costs incurred by the User.

Order cancellation
The User may cancel the order within 24 hours of confirmation by communicating their intention to the contact details provided in this document. CASA FÂNZERES will refund any amount received within 4 working days of receipt of the order. In the event that the order has been processed and the goods have been delivered, the User may use the refund procedure provided for in the following sections of this document.

Payment methods
CASA FÂNZERES uses third-party tools to process payments and does not contact, in any way, the payment details – such as those relating to credit cards – provided. Any costs for managing payments made by the User that are not accepted will be charged to the User.

Product availability
The prices, descriptions or availability of the products displayed are subject to change without prior notice. CASA FÂNZERES will do its best to present the characteristics of the products with the greatest possible degree of detail corresponding to the product viewed by the User. However, the images and colors of the products offered for sale at CASA FÂNZERES may differ from the real ones due to numerous factors such as, by way of example and not exhaustive, the User's terminal monitor, photographic filters, etc. Therefore, the User acknowledges and accepts that such minor differences do not constitute a defect in conformity of the products.

Order Execution
The Order is executed under the terms specified on each item page and in the Order Confirmation email, subject to the availability of the product ordered. The Controller shall not be liable for any damages suffered by the User due to delays in Delivery that do not depend on circumstances foreseeable by the parties at the time of sending the Order Confirmation.

Delivery
Deliveries are made during normal business hours to the address indicated by the User and in accordance with the methods specified in the order summary. Upon delivery, the User must check the contents, specifying any anomalies on the delivery form. If the User does not clear the order through customs within the time period set by the carrier, the products will be returned to the Controller. If the delivery takes place outside national borders, CASA FÂNZERES will not reimburse shipping costs or any customs charges where applicable. The Controller will not be liable for delivery errors due to inaccuracies or incompleteness in the User's completion of the purchase order, for any damage suffered by the Products after delivery to the carrier or for delays in delivery attributable to the latter. Further information on delivery methods can be found in the section on delivery methods.

Additional Insurance – Shipping
In all shipments, CASA FÂNZERES automatically adds insurance to guarantee reimbursement to the customer if there is any problem with the transport. In order for the insurance to be activated, the User must follow the following rules imposed by the transport companies:- Open the package in front of the courier responsible for delivery;
– If you notice that something is not correct or damaged, you should not accept the order;
– Take photographs and record the damage and send them to geral@casafanzeres.pt ;
– After receiving your photographs, CASA FÂNZERES will be responsible for immediately activating the insurance and proceeding with the entire process of returning and refunding the order.

Failure to comply with the above rules will cancel the possibility of activating the insurance contracted with the carrier.

CASA FÂNZERES is committed to establishing partnerships with professional transport companies and to packing all items with care. We take out additional insurance to ensure that your order is protected in the event of any problems during transport, as this process involves several people and several warehouses.

Right to refund
All and any orders placed at CASA FÂNZERES are previously approved by the User at the time of completion of the work. Quality photographs of the items selected in your order are provided as soon as they are completed by our artists. Your order will only be sent after your prior approval, upon observation of the photographs sent.

Refunds for merchandise are only accepted in the following two situations:

  1. If the goods received do not match the photographs previously approved by the User, CASA FÂNZERES has a team responsible for analyzing your refund request.
  2. If the goods arrive damaged. In this situation, the User must inform the courier responsible for delivering the goods and immediately request their return.

The order will be refunded using the same payment method used by the User for the initial transaction within 5/10 days, unless the User has expressly agreed otherwise.

In any event, the User will not incur any costs as a result of such reimbursement. Reimbursement may be suspended until receipt of the goods or until the User demonstrates that he/she has returned the goods.

The User must return the goods and deliver them to the Controller without undue delay and, in any event, within 14 days from the day on which he/she communicated non-conformity with this contract. The deadline shall be respected if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods shall be borne by the Controller in the manner and within the limits set out above and borne by the User. The User shall only be liable for the decrease in the value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Limitations on the right to reimbursement
Returned products must not have been damaged or used in a manner other than that strictly necessary to establish their nature, characteristics and functioning. Any deformation of the objects by the User will result in the deduction of the reduction in the value of the restoration resulting from the damage or use. Reimbursement is excluded when the reduction in value is total. The right to reimbursement is in any case excluded in relation to clearly personalized manufactured goods.

Customs Fees and Taxes
Orders sent to countries outside the EU, or with customs and tax policies different from most EU countries, may be subject to taxes, customs duties and fees charged in the destination country (Import Taxes). The recipient of an international order may be subject to import taxes at the time the order arrives in their country. The recipient may incur additional customs clearance charges. CASA FÂNZERES does not control these charges, nor can it provide an estimate, nor does it have any control over the order once it is received by the Customs of the destination country, with any customs clearance being the responsibility of the recipient, even if carried out by the carrier.

If the order includes personalized or custom-made items, the refusal to pay the fees and taxes related to customs clearance by the recipient of an international order automatically leads to its abandonment for subsequent destruction. In this situation, it is considered that the goods were not delivered due to the recipient's responsibility and, as there is no return of the goods, the amount paid for the order or any other amount that the recipient wishes to charge will not be refunded.

Service Resale
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any part of CASA FÂNZERES and its Services without prior written authorization from the Responsible Party, granted directly or through a specific resale program.

Content provided by third parties 
The Responsible Party does not carry out any prior control of the contents or links provided by third parties shown on CASA FÂNZERES. The Responsible Party is not responsible for these contents nor for its accessibility.

 

 

Terms of Use

 

Unauthorized use 
The Service must be used in accordance with the provisions of these Terms. Users may not: 

  • reverse engineer, decompile, disassemble, modify, or create derivative works derivatives based on CASA FÂNZERES or any part thereof;
  • bypass the computer systems used by CASA FÂNZERES or its licensed to protect the content accessible through it; 
  • copy, preserve, modify, alter, prepare derivative works or alter, by in any way, any of the content provided by CASA FÂNZERES;
  • use any robot, site search and/or retrieval application, or any other automatic device, process or means for accessing, retrieving, scraping or indexing any part of CASA FÂNZERES or its contents; 
  • rent, license or sublicense CASA FÂNZERES;
  • defame, offend, harass, implement threatening practices, threaten or violate otherwise the rights of third parties;
  • disclose or publish illegal, obscene, illegitimate, defamatory or inadequate;
  • illegally appropriate the account used with another User;
  • register or use the Service to approach Users to promote, sell or advertise, in any way, products or services of any kind through CASA FÂNZERES;
  • use CASA FÂNZERES in any other inappropriate way that violates the Terms.

 

Privacy Policy

 

The person responsible for processing data on this website is the company CASA ARTE SACRA FANZERES LDA. 

The company supplies in accordance with articles 12 and 13 of the new EU Regulation  2016/679 (commonly referred to as “GDPR”), and Legislative Decree 101/2018, this notice describes the methods of processing the personal data of users who consult this website accessible electronically from the address: 

https://www.casafanzeres.pt (or in any case corresponding to the home page of website). 

This information is provided for the website in question and not for any other websites.  that can be consulted by the user through links present therein.

Purposes of data processing 
User Data is collected to enable the Data Controller to provide  its services, as well as for the following purposes: social applications, interaction with networks social and external platforms, advertising, statistics, address management and mail electronic, corporate affiliation, RSS feed management, contacting the user, management of payments, infrastructure monitoring, viewing platform content external and content comments. 

Type of data processed 
After consulting this website and/or voluntarily registering on it, the relevant personal data  will be processed. To this end, the Data Controller informs the data subject that the personal data provided will be treated in accordance with the provisions of the GDPR and the Code of Privacy revised, and refer to: 

(i) Navigation data; 

(ii) Personal data that do not fall into special categories of personal data, as listed in art. 9 GDPR (identification and contact data, payment data, IP address, purchases); 

(iii) data that fall into special categories of personal data, as  listed in art. 9 GDPR (data also indirectly related to beliefs  religious, purchase of “religious articles”, “liturgical accessories”, “special occasions”); 

Legal basis 
The processing is carried out based on the lawfulness conditions provided for in article 6 GDPR, for the purposes inherent to the relationship established with the Data Controller, therefore, its  legal basis with respect to the type of data referred to in paragraph (i) above, as required  in Article 13(c) GDPR is justified by the reasons why the relationship with the  Responsible for the processing is established and, in this case, in relation to navigation on this  Website and/or the user completing the relative contact form and the information or services relating to the requested information and therefore with a legal basis: 

  • a) consent of the data subject (Art. 6(1)(a) GDPR) (marketing, profiling, purchasing);
  • b) performance of the contract (Art. 6(1)(b) GDPR) (purchase); 
  • c) comply with a legal obligation to which the data controller is subject (art. 6(1)(c) GDPR) (e.g. invoicing); 
  • d) legitimate interest of the controller (Art. 6(1)(f) GDPR) (soft-spam and/or legal defense). 

Treatment method 
The data will be processed on paper and/or electronically by specifically designated people authorized for this purpose; it is also specified that no processing is carried out on the basis of in automated decision-making processes. Providing data is optional; however, failure to do so provision of the same may make it impossible to perform the service. Some data navigation (on this point see our cookie policy) are, on the other hand, automatically acquired by the system. The processing of the data provided to the Controller for data processing will include: management, organization, use, storage, creation of  database, processing throughout the EU territory and outside the EU (countries covered by the  cases ex art. 45 and 46 GDPR) and the realization of statistics, communication to partners with  who the initiatives will be developed – subjects who will be appointed as those in charge  external parties under the terms of art. 28 GDPR, co-responsible or autonomous controllers in the case of personal data to be communicated to them. The processing will also include the communication of future initiatives and the sending of promotional material. It should also be noted that the processing of data related to the web services offered by the website hosted by a company located in Portugal/Europe/EU, whose name will be communicated upon reasoned request, is only carried out by authorized employees and third parties in the case of maintenance operations.occasional or by our operator. 

Spontaneous applications.  
In relation to the data you provide to us or send us directly in your curriculum vitae (CV only), we would like to inform you that, in our capacity as Responsible for data processing, we will use the data indicated in the form or CV that is sent to us sent to verify the match with the ideal candidate we may be looking for. We would also like to specify that, pursuant to Article 111 bis of Legislative Decree No. 101/2018 for this type of processing, the information referred to in article 13 GDPR will be fprovided in the first contact after sending the CV, otherwise the data will be deleted as soon as it is clear that no contact will be made without sending any further  information. However, if you provide partial or incorrect data, it may be impossible for us to evaluate you for the job you have applied for and we will proceed with the cancellation as above  referred to. 

Data subject rights  
The Data Controller also informs that the rights of rectification under Article 16 GDPR, the right to be forgotten under Article 17 GDPR, the right to restriction of processing pursuant to Article 18 GDPR, as well as the right of access  to the personal data provided and all consequent information, as listed in Article 15 GDPR, are guaranteed. Data subjects also have the right to: 

  1. Request the data controller to access and rectify or delete data personal data or restriction of processing concerning you or object to its processing;
  2. Data portability under art. 20 GDPR; 
  3. Where processing is based on Article 6(1)(a) or Article 9(2)(a) to withdraw the consent at any time without prejudice to the lawfulness of processing based on consent given prior to withdrawal; 
  4. Complain to a supervisory authority; 

To exercise the rights listed above or to obtain further information, simply send an  email to the following email: geral@casafanzeres.pt indicating in the subject: “exercise of rights under the GDPR” and inserting in the body of the email the right that you wish to exercise, as well as your name, surname and the email address where you wish to receive a response from the Controller. Once the Controller has processed what was received, will send an acknowledgement within the terms indicated in article 12 GDPR. 

The Data Controller in specific situations adopts information notices specific documents accompanied by the relevant consents to be given, in order to allow the data are processed; furthermore, the Data Controller informs you that if you wish to continue to process personal data for a purpose other than that for which they were collected, prior to such further processing, will provide the data subject with information about this different purpose and any other relevant information, collecting, in the specific case,  consent. 

Retention of your data  
Personal data will be retained for the time necessary to pursue the purposes for which it is being processed.  which were acquired. The data retention period depends on the purposes for which  which are treated and therefore may vary, that is, over the period during which the  person concerned is a client and thereafter for 5 years, unless a request is made explicit consent to extend the retention of data. Functional personal data for the fulfillment of civil and tax obligations will also be kept on a date  later, in accordance with the conservation periods provided for by the regulations  applicable and for the possible defense of the person responsible in court. 

Cookies 
A cookie is a small text file that is placed on your hard drive by a website.  of the user's device and thus uniquely identifies the user's browser.  cookies do not harm your computer and do not contain viruses. Cookies have the function of  streamline the analysis or flagging of web traffic when a specific website is visited and allow web applications to send information to individual users. Only the user can decide to manually delete cookies from their device or send them tothem automatically delete when you close the installed browser. For more information, visit our Cookie Policy

Sending newsletters and marketing
During the data retention period, the data controller reserves the right to send soft marketing offers as a legal basis for the processing, or to be the recipient of non-soft marketing communications, if given the consent. 

Copyright 
All content on this website is protected by the legal provisions on copyright and intellectual property rights. Reproduction in any form, even partial, is prohibited. The Data Controller does not, however, grant any license of rights copyright, patents or any other intellectual property rights.

Responsibility 
The Data Controller does not accept any liability towards visitors. of the website with regard to the content of what is published (accuracy and completeness of the  information provided) or the use that third parties may make of it. The material and the information on the website is subject to change or update without prior notice by  part of the Data Controller. 

Application of legislation 
The Data Controller regularly updates this notice and its compliance with the Privacy Policy in general, adapting it to the new provisions issued. If you have any questions or concerns regarding this Privacy Policy, Privacy, you can contact us at any time by writing to: geral@casafanzeres.pt 

Complaints
We will respond to users who send questions and/or formal complaints in writing to the address geral@casafanzeres.pt to further investigate the reported problem. We undertake to cooperate with the competent authorities to resolve any complaints about the processing of personal data that are not resolved directly between the Data controller and individuals. 

Consent to data processing 
I declare that I have received, read and understood the above information and, therefore,  I authorize the processing of my personal data under the terms set out above: 

  • a) for marketing purposes

– consents 
– does not consent 

  • b) sale of articles listed in the sections: religious articles, liturgical accessories, occasions specials

– consents 
– does not consent 

Consent is required to purchase these items 

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